Frequently Asked Questions

      1.  Why sell umbrellas?

2.      How can I get prices?

3.      How much does it cost for my umbrella to be printed?

4.      What is the minimum?

5.      How to order?

6.      How to pay for my order?

7.      When will my order be process?

8.      How long can I get my order?

9.      How much is the shipping cost?

10.  What is your return policy?

1.        Why sell umbrellas?

-          Easy to sell, everyone needs an extra or new umbrella.

-          Visible graphic makes it great for promotions.

-          High perceived value makes it an excellent margin for profit.

2.         How can I get prices?

-          Pls. click CONTACT US, fill up form and click SUBMIT.

-          When we received your information, we will send you the catalog with prices in pdf file.  If you want us to fax you the catalog, pls. indicate it on the CONTACT US form.

3.         How much does it cost for my umbrella to be printed?

                  -     $1.35/per color/per panel + setup fee $ 60 per color

4.         What is the minimum?

-          We usually sell by case, depending on item no. on per case / quantity.

-           For smaller than case / quantity, pls. contact us to check availability.

5.        How to order?

-          Email us at sales@raintecumbrella.com or call us 626-698-1738 with item no. and quantity; and also your name, company name (if applicable), ship to address, tel. no. and email.

6.        How to pay for my order?

-          Pls. call us.  We accept wire transfer, paypal and credit cards.

7.        When will my order be process?

-          We ship your order within 1-5 business days upon payment.

8.        How long can I get my order?

-          After order is process, it takes 1 to 5 days shipping transit time depending on location.

9.        How much is the shipping cost?

-          For ground shipping,  it depends from item no. and destination it ranges from $10 to $30 per case. 

-          For LTL, we will send you a shipping cost upon your order.

10.      What is your return policy?

-    May do so within 15 days from receipt of merchandise.  Customers will  

                       bear the cost of return shipping and a 20% restocking fee.